[{"data":1,"prerenderedAt":2745},["ShallowReactive",2],{"en-blog/change-management-process-cfos-finance":3,"en-global-content":884,"en-article-global-content":2119,"en-blog-article-more-articles-208735203":2382},{"name":4,"created_at":5,"published_at":6,"updated_at":7,"id":8,"uuid":9,"content":10,"slug":872,"full_slug":873,"sort_by_date":43,"position":874,"tag_list":875,"is_startpage":28,"parent_id":876,"meta_data":43,"group_id":877,"first_published_at":878,"release_id":43,"lang":49,"path":43,"alternates":879,"default_full_slug":873,"translated_slugs":880},"Scaling up: the change management process for CFOs & finance teams","2022-10-24T15:54:37.146Z","2026-11-03T12:08:45.578Z","2026-11-03T12:08:45.606Z",208735203,"280e8aa8-e621-499c-be56-d0743c3f66f8",{"_uid":11,"roles":12,"title":13,"author":14,"topics":59,"content":90,"noIndex":28,"category":762,"language":787,"component":775,"heroMedia":788,"sidebarCta":795,"publishedAt":796,"readingTime":797,"redirectUrl":26,"listingImage":798,"metaDescription":803,"componentsAfterTheArticle":804},"bf559372-37a1-443e-a5ef-bb1623700cfd",[],"Scaling up: The change management process for CFOs & finance teams",{"name":15,"created_at":16,"published_at":17,"updated_at":18,"id":19,"uuid":20,"content":21,"slug":41,"full_slug":42,"sort_by_date":43,"position":44,"tag_list":45,"is_startpage":28,"parent_id":46,"meta_data":43,"group_id":47,"first_published_at":48,"release_id":43,"lang":49,"path":43,"alternates":50,"default_full_slug":42,"translated_slugs":51,"_stopResolving":58},"Tom Baragwanath","2022-10-19T17:36:11.467Z","2026-03-12T10:47:18.012Z","2026-03-12T10:47:20.047Z",206165075,"c1fcaf94-9dc3-4114-906a-9c1635838ea6",{"_uid":22,"name":15,"links":23,"picture":24,"lastName":29,"component":30,"firstName":31,"description":32},"bae922d2-0072-40ad-9240-38293af49d56",[],{"alt":25,"name":26,"focus":26,"title":26,"filename":25,"copyright":26,"fieldtype":27,"is_external_url":28},"https://a.storyblok.com/f/146026/433x433/59f5315c9a/tom-baragwanath.jfif","","asset",false,"Baragwanath","author","Tom",{"type":33,"content":34},"doc",[35],{"type":36,"content":37},"paragraph",[38],{"text":39,"type":40},"Tom Baragwanath is an author and freelance content marketer. ","text","tom-baragwanath","blog/author/tom-baragwanath",null,-120,[],176408854,"7aed10ab-6fb5-40e6-87b3-02858df965b5","2022-11-02T15:26:09.609Z","default",[],[52,54,56],{"path":42,"name":43,"lang":53,"published":43},"fr",{"path":42,"name":43,"lang":55,"published":43},"de",{"path":42,"name":43,"lang":57,"published":43},"es",true,[60],{"name":61,"created_at":62,"published_at":63,"updated_at":64,"id":65,"uuid":66,"content":67,"slug":78,"full_slug":79,"sort_by_date":43,"position":80,"tag_list":81,"is_startpage":28,"parent_id":82,"meta_data":43,"group_id":83,"first_published_at":84,"release_id":43,"lang":49,"path":43,"alternates":85,"default_full_slug":79,"translated_slugs":86,"_stopResolving":58},"Finance strategy","2022-10-19T17:57:50.961Z","2026-09-29T09:13:54.941Z","2026-09-29T09:13:54.957Z",206171406,"4c34e454-8993-474f-a2d1-5c1f6a260e14",{"seo":68,"_uid":76,"name":61,"component":77},[69],{"_uid":70,"noIndex":28,"component":71,"metaFields":72},"a850324e-c837-4a13-8f8f-4fbe4fd15397","seo",{"_uid":73,"plugin":74,"description":75},"e114f30f-fa13-4ca9-8e17-57f0f612f8ec","meta-fields","Long-term thinking on finance strategy: budgeting, forecasting, and the frameworks finance leaders use to plan for growth.","11f616ce-9f54-42bb-967c-fdb960b62cef","tag","finance-strategy","blog/topic/finance-strategy",-100,[],176456153,"5a788f5a-b853-4a56-959b-15a4ea69fd80","2022-11-02T15:24:54.143Z",[],[87,88,89],{"path":79,"name":43,"lang":53,"published":43},{"path":79,"name":43,"lang":55,"published":43},{"path":79,"name":43,"lang":57,"published":43},{"type":33,"content":91},[92,96,107,130,138,142,153,160,168,176,184,192,196,219,224,242,250,337,345,350,357,367,381,385,448,452,460,478,498,503,510,525,533,543,548,555,571,579,587,606,612,617,625,720,728,733,741,747,755],{"type":36,"content":93},[94],{"text":95,"type":40},"It's finally time to scale up your business. This is the moment that most startup executives dream of and long for from the moment they choose a company name.",{"type":36,"content":97},[98,100,105],{"text":99,"type":40},"And while you're unquestionably excited, ",{"text":101,"type":40,"marks":102},"you're about to have to handle a range of changes that you may never have encountered",[103],{"type":104},"bold",{"text":106,"type":40},".",{"type":36,"content":108},[109,111,115,124,128],{"text":110,"type":40},"If you’re a CFO grappling with thiso question, ",{"text":112,"type":40,"marks":113},"it means you and your ",[114],{"type":104},{"text":116,"type":40,"marks":117},"growing finance",[118,123],{"type":119,"attrs":120},"link",{"href":121,"uuid":43,"anchor":43,"target":43,"linktype":122},"https://www.cfoconnect.eu/en/resources/meetup-recap/mastering-scale-finance/","url",{"type":104},{"text":125,"type":40,"marks":126}," team must be doing something right.",[127],{"type":104},{"text":129,"type":40}," You’ve either successfully sought investor funding, or are growing at such a rate that you need more hands on deck.",{"type":36,"content":131},[132,134],{"text":133,"type":40},"In any case, you’re about to do a lot more of the good things that have brought you this far. In order to do so successfully, ",{"text":135,"type":40,"marks":136},"you’ll need to take a look at the functions and capabilities of your team, and how these can best support your strategic goals.",[137],{"type":104},{"type":36,"content":139},[140],{"text":141,"type":40},"In this article, we’ll provide a primer in change management fundamentals for CFOs. This includes some key principles to make your finance team’s organisational change as streamlined and successful as possible.",{"type":36,"content":143},[144],{"type":145,"attrs":146},"blok",{"id":147,"body":148},"286b4537-2493-4217-9b41-73cc9d18d237",[149],{"_uid":150,"html":151,"component":152},"f60e5fc6-f18a-46fc-82b1-ce354d430f3a","\u003C!--HubSpot Call-to-Action Code -->\u003Cspan class=\"hs-cta-wrapper\" id=\"hs-cta-wrapper-e4d74416-2954-4d74-958b-dffac72df036\">\u003Cspan class=\"hs-cta-node hs-cta-e4d74416-2954-4d74-958b-dffac72df036\" id=\"hs-cta-e4d74416-2954-4d74-958b-dffac72df036\">\u003C!--[if lte IE 8]>\u003Cdiv id=\"hs-cta-ie-element\">\u003C/div>\u003C![endif]-->\u003Ca href=\"https://cta-redirect.hubspot.com/cta/redirect/2694209/e4d74416-2954-4d74-958b-dffac72df036\" >\u003Cimg class=\"hs-cta-img\" id=\"hs-cta-img-e4d74416-2954-4d74-958b-dffac72df036\" style=\"border-width:0px;\" height=\"320\" width=\"752\" src=\"https://no-cache.hubspot.com/cta/default/2694209/e4d74416-2954-4d74-958b-dffac72df036.png\"  alt=\"New call-to-action\"/>\u003C/a>\u003C/span>\u003Cscript charset=\"utf-8\" src=\"https://js.hscta.net/cta/current.js\">\u003C/script>\u003Cscript type=\"text/javascript\"> hbspt.cta.load(2694209, 'e4d74416-2954-4d74-958b-dffac72df036', {\"useNewLoader\":\"true\",\"region\":\"na1\"}); \u003C/script>\u003C/span>\u003C!-- end HubSpot Call-to-Action Code -->","embed",{"type":154,"attrs":155,"content":157},"heading",{"level":156},2,[158],{"text":159,"type":40},"Scaling up: the best kind of problem",{"type":36,"content":161},[162],{"type":163,"attrs":164},"image",{"id":43,"alt":165,"src":166,"title":43,"source":43,"copyright":43,"meta_data":167},"change-management-for-cfos-scaling-up","https://get.spendesk.com/hubfs/change-management-for-cfos-scaling-up.jpg",{},{"type":36,"content":169},[170,172],{"text":171,"type":40},"Whether you’re scaling up following a successful fundraising round or recent acquisition, or simply because your business is growing, ",{"text":173,"type":40,"marks":174},"the question of how to scale up is a nice one to have on your plate.",[175],{"type":104},{"type":36,"content":177},[178,180],{"text":179,"type":40},"If you’re looking at the question of scaling up, this means you may already have built your finance team, and that this team is already up and running. As CFO, ",{"text":181,"type":40,"marks":182},"you’ll have an idea of your team’s strengths, plus any areas for improvement.",[183],{"type":104},{"type":36,"content":185},[186,190],{"text":187,"type":40,"marks":188},"A crucial part of scaling any business is managing the associated changes to the finance team.",[189],{"type":104},{"text":191,"type":40}," This can involve growing the numbers of employees, diversifying the functions and responsibilities of the finance team, or a mixture of the two.",{"type":36,"content":193},[194],{"text":195,"type":40},"As the head of a lean finance team, you’ve had to be a self-reliant troubleshooter. With a larger team, you’ll now be able to define and spread your responsibilities.",{"type":36,"content":197},[198,200,204,206,212,213,217],{"text":199,"type":40},"While this might sound idyllic, it can also be scary. Trust us: ",{"text":201,"type":40,"marks":202},"if you can",[203],{"type":104},{"text":205,"type":40}," ",{"text":207,"type":40,"marks":208},"spread your responsibilities",[209],{"type":119,"attrs":210},{"href":211,"uuid":43,"anchor":43,"target":43,"linktype":122},"https://www.entrepreneur.com/article/298815",{"text":205,"type":40},{"text":214,"type":40,"marks":215},"and harness your team’s talents",[216],{"type":104},{"text":218,"type":40},", you’ll not only contribute to the success of the business, but the team will no longer be so reliant on you alone. This is a great thing for security and business continuity (not to mention your vacations).",{"type":154,"attrs":220,"content":221},{"level":156},[222],{"text":223,"type":40},"Finance change management: five key principles",{"type":36,"content":225},[226,230,231,237,240],{"text":227,"type":40,"marks":228},"As you know, finance teams have some of the",[229],{"type":104},{"text":205,"type":40},{"text":232,"type":40,"marks":233},"most critical functions of any business unit",[234],{"type":119,"attrs":235},{"href":236,"uuid":43,"anchor":43,"target":43,"linktype":122},"https://smallbusiness.chron.com/role-finance-business-290.html",{"text":106,"type":40,"marks":238},[239],{"type":104},{"text":241,"type":40}," Any changes to the structure of the finance team need to ensure continuity and consistency in the performance of these functions.",{"type":36,"content":243},[244,246],{"text":245,"type":40},"In managing changes to a finance team, ",{"text":247,"type":40,"marks":248},"keep the following five key principles in mind:",[249],{"type":104},{"type":251,"attrs":252,"content":255},"ordered_list",{"order":253,"key":254},1,"ol-0",[256,275,299,317,327],{"type":257,"content":258},"list_item",[259],{"type":36,"content":260},[261,265,267,273],{"text":262,"type":40,"marks":263},"Put function before form:",[264],{"type":104},{"text":266,"type":40}," Change management isn’t about dreaming up the perfect ",{"text":268,"type":40,"marks":269},"system hierarchy chart",[270],{"type":119,"attrs":271},{"href":272,"uuid":43,"anchor":43,"target":43,"linktype":122},"https://bizfluent.com/info-10032150-hierarchical-chart.html",{"text":274,"type":40},". The first question you need to consider is the function of your team, the scope of the roles within your team, and how these contribute to the execution of your business goals. Get this right, and the form will flow from there.",{"type":257,"content":276},[277],{"type":36,"content":278},[279,283,285,297],{"text":280,"type":40,"marks":281},"Develop a finance strategy (and use it)",[282],{"type":104},{"text":284,"type":40},": Startup finance is more than just ",{"text":286,"type":40,"marks":287},"basic bookkeeping",[288],{"type":119,"attrs":289},{"href":290,"uuid":291,"anchor":43,"target":43,"linktype":292,"story":293},"what-is-bookkeeping","898f520f-c940-4048-be7b-dde4d4c5fdaa","story",{"name":294,"id":295,"uuid":291,"slug":290,"url":296,"full_slug":296,"_stopResolving":58},"What is bookkeeping? A guide for modern businesses",208733227,"blog/what-is-bookkeeping",{"text":298,"type":40},". The most effective finance teams work according to a finance strategy identifying the opportunities, risks and costs associated with the business, highlighting drivers for growth, and setting a roadmap for the future.",{"type":257,"content":300},[301],{"type":36,"content":302},[303,307,309,315],{"text":304,"type":40,"marks":305},"Define your roles:",[306],{"type":104},{"text":308,"type":40}," Even during organisational change, staff should have a clear idea of their day-to-day responsibilities. This helps ensure the completion of critical tasks (for example, tax compliance and ",{"text":310,"type":40,"marks":311},"invoice management",[312],{"type":119,"attrs":313},{"href":314,"uuid":43,"anchor":43,"target":43,"linktype":122},"/use-cases/invoice-processing/",{"text":316,"type":40},"), and contributes significantly to staff satisfaction. More on this below.",{"type":257,"content":318},[319],{"type":36,"content":320},[321,325],{"text":322,"type":40,"marks":323},"Clarity is key:",[324],{"type":104},{"text":326,"type":40}," Nothing has a more negative effect on staff performance than change management ambiguity. Be clear about your expectations for staff, including how and when their roles and responsibilities will change. Fail to do this, and you risk having unhappy and disengaged people on your hands.",{"type":257,"content":328},[329],{"type":36,"content":330},[331,335],{"text":332,"type":40,"marks":333},"Remember, you’re not flipping a switch:",[334],{"type":104},{"text":336,"type":40}," Organisational change doesn’t happen overnight - people need time to get used to new situations and new people. Give your staff the time they need, make an effort to ask how they’re doing, and check that they have the tools and resources they need.",{"type":36,"content":338},[339,343],{"text":340,"type":40,"marks":341},"Keeping these principles in mind will help guide each step of the change management process",[342],{"type":104},{"text":344,"type":40},". This helps you determine the function and design of the new team, recruit new staff, and transition staff into adjusted or expanded roles.",{"type":154,"attrs":346,"content":347},{"level":156},[348],{"text":349,"type":40},"Defining finance team roles",{"type":36,"content":351},[352],{"type":163,"attrs":353},{"id":43,"alt":354,"src":355,"title":43,"source":43,"copyright":43,"meta_data":356},"principles-change-management-cfos","https://get.spendesk.com/hubfs/principles-change-management-cfos.jpg",{},{"type":36,"content":358},[359,361,365],{"text":360,"type":40},"As with many things in the startup world, the functions and responsibilities of particular teams - finance team included - are more likely ",{"text":362,"type":40,"marks":363},"the result of gradual evolution than deliberate engineering or careful planning.",[364],{"type":104},{"text":366,"type":40}," As CFO, you’ll know this better than anyone.",{"type":36,"content":368},[369,371,375,377],{"text":370,"type":40},"Managing a change process offers an opportunity to ",{"text":372,"type":40,"marks":373},"review your team’s roles and responsibilities",[374],{"type":104},{"text":376,"type":40}," ",{"text":378,"type":40,"marks":379},"and ensure these are matched with the right experience and capabilities.",[380],{"type":104},{"type":36,"content":382},[383],{"text":384,"type":40},"Consider these essential finance team functions, how well they’re working at present, and how they might be better defined or structured:",{"type":386,"content":387},"bullet_list",[388,398,408,418,428,438],{"type":257,"content":389},[390],{"type":36,"content":391},[392,396],{"text":393,"type":40,"marks":394},"Bookkeeping:",[395],{"type":104},{"text":397,"type":40}," Maintaining fundamental records of each financial transaction, including aggregating and presenting this information for a range of purposes.",{"type":257,"content":399},[400],{"type":36,"content":401},[402,406],{"text":403,"type":40,"marks":404},"Tax and compliance:",[405],{"type":104},{"text":407,"type":40}," Ensuring the company’s compliance with all applicable taxation requirements and regulations, including audit readiness.",{"type":257,"content":409},[410],{"type":36,"content":411},[412,416],{"text":413,"type":40,"marks":414},"Capital budgeting:",[415],{"type":104},{"text":417,"type":40}," Testing and modeling the effectiveness of potential future projects and areas of capital expenditure.",{"type":257,"content":419},[420],{"type":36,"content":421},[422,426],{"text":423,"type":40,"marks":424},"Data analysis:",[425],{"type":104},{"text":427,"type":40}," Reviewing financial information to identify emerging trends and patterns, and presenting the results of this analysis to inform business decisions.",{"type":257,"content":429},[430],{"type":36,"content":431},[432,436],{"text":433,"type":40,"marks":434},"Transactions:",[435],{"type":104},{"text":437,"type":40}," Processing of invoice payments and accounts receivable, including the treatment of late-paying customers.",{"type":257,"content":439},[440],{"type":36,"content":441},[442,446],{"text":443,"type":40,"marks":444},"Financial strategy:",[445],{"type":104},{"text":447,"type":40}," Considering financial performance in the context of wider market opportunities and threats, and setting a roadmap for continued growth.",{"type":36,"content":449},[450],{"text":451,"type":40},"Are there any gaps in these roles and functions? How about overlaps? Are there any areas that could be strengthened? Could anyone in your team be utilised across multiple areas?",{"type":36,"content":453},[454,458],{"text":455,"type":40,"marks":456},"Don’t just mull this over on your own",[457],{"type":104},{"text":459,"type":40}," - your team will likely have some valuable feedback on these questions. Be sure to ask them for their input.",{"type":36,"content":461},[462,466,467,473,476],{"text":463,"type":40,"marks":464},"Once you’ve decided upon the best arrangement for the performance of these roles, consider the",[465],{"type":104},{"text":205,"type":40},{"text":468,"type":40,"marks":469},"structure of your finance team",[470],{"type":119,"attrs":471},{"href":472,"uuid":43,"anchor":43,"target":43,"linktype":122},"https://www.cfoconnect.eu/en/resources/meetup-recap/growth-finance",{"text":106,"type":40,"marks":474},[475],{"type":104},{"text":477,"type":40}," As above, this structure should reflect a focus on these core functions, in whichever form works best for you.",{"type":36,"content":479},[480,486,494],{"text":481,"type":40,"marks":482},"Our friends at CFO Connect have a great series on ",[483,484],{"type":104},{"type":485},"italic",{"text":487,"type":40,"marks":488},"building the finance function",[489,492,493],{"type":119,"attrs":490},{"href":491,"uuid":43,"anchor":43,"target":43,"linktype":122},"https://www.cfoconnect.eu/en/resources/finance-insights/mastering-scale-finance-introduction",{"type":104},{"type":485},{"text":106,"type":40,"marks":495},[496,497],{"type":104},{"type":485},{"type":154,"attrs":499,"content":500},{"level":156},[501],{"text":502,"type":40},"Make your people your priority",{"type":36,"content":504},[505],{"type":163,"attrs":506},{"id":43,"alt":507,"src":508,"title":43,"source":43,"copyright":43,"meta_data":509},"people-cfo-change-management","https://get.spendesk.com/hubfs/people-cfo-change-management.jpg",{},{"type":36,"content":511},[512,516,518,524],{"text":513,"type":40,"marks":514},"Whether it is a result of scaling up or redefining responsibilities, organisational change can be a turbulent time for staff.",[515],{"type":104},{"text":517,"type":40}," As many studies have shown, staffing change processes can have ",{"text":519,"type":40,"marks":520},"significant negative effects on employee productivity",[521],{"type":119,"attrs":522},{"href":523,"uuid":43,"anchor":43,"target":43,"linktype":122},"https://bizfluent.com/info-8516748-organizational-change-affects-employees.html",{"text":106,"type":40},{"type":36,"content":526},[527,529],{"text":528,"type":40},"However, the ends justify the means: if done well, change management processes can significantly boost the effectiveness and overall performance of your business. ",{"text":530,"type":40,"marks":531},"A little turbulence can be a positive thing in the long run.",[532],{"type":104},{"type":36,"content":534},[535,537,541],{"text":536,"type":40},"Even so, you should ensure a consistent focus on the health and wellbeing of your staff. 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